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Privacy Policy

Introduction

VirtuArte is committed to respecting the privacy and rights of our customers and visitors to our website.  We have developed the following Privacy and Security Policy to inform you how VirtuArte collects, uses and safeguards the personal information you provide on our website.

Customer information is collected in an effort to improve your shopping experience and to communicate with you about our products, artists, services and promotions.  Be assured we do not sell, rent, lease or share your personal information with any individual, group or company outside of VirtuArte, nor use your personal information in any way you have not clearly authorized.

 

Information Collected and Use

VirtuArte collects and retains information can be used to identify you when you opt to:

  • Create an account on VirtuArte.com
  • Make a purchase on VirtuArte.com
  • Subscribe to the newsletter
  • Sign up for notification by e-mail of new artists, new products, updates on artists, events, special promotions or new blog posts
  • "Become an Artist"
  • "Share this"
  • "Contact us"

When you:

  • Create an account on VirtuArte.com -- you will be asked for a user name, e-mail address, your first name and last name which will be retained by VirtuArte so we can deliver the convenience and customer service you have requested by creating an account.
  • Make a purchase on VirtuArte.com -- you will be asked for your e-mail address, delivery information, billing information and credit card information.  VirtuArte will retain your e-mail address, deliver information and billing information so we can process, deliver and track your order, process a return if that becomes necessary, reply to questions or provide you with requested customer service.

VirtuArte sends your credit card information, name and address to Authorize.Net for verification and to authorize your purchase.  We also use FedEx to deliver your purchases.  These companies do not retain, share, store or use your personal information for any purpose except to process your order.

VirtuArte does not store credit card information.

If you are making a purchase for another person, any delivery information you provide will only be used to fulfill your order and will not be shared or distributed to anyone outside of VirtuArte.

  • Subscribe to the Newsletter -- you will be asked for your e-mail address which VirtuArte will retain so we may deliver to you our newsletter.
  • Sign up for notifications by e-mail of new artists, new products, updates on artists, events, special promotions, or new blog posts -- you will be asked for your e-mail address which VirtuArte will retain so we may deliver to you the various notifications.
  • "Become an Artist" -- you will be asked to provide your e-mail address, first name and last name which VirtuArte will retain so we may correspond with you.
  • "Share this" -- you will be asked for the e-mail address of the person you want to "share" with and your e-mail address.  This information is used only once to send the e-mail to the other person.
  • "Contact us" -- you will be asked for your user name and e-mail address which VirtuArte will retain so we can correspond with you and provide you with the customer service you have requested.

VirtuArte maintains a record of your product interests and the purchases you make.

When you visit VirtuArte.com we collect and retain certain information that does not personally identify you.  Our system may gather information about the areas you visit on the website as well as the IP address you use to connect to the website.  This information will be used both in aggregate and on an individual basis to understand how our customers and visitors use the VirtuArte website in order to improve the website experience for all users.  VirtuArte also reviews what products appeal most to customers as a group.  This information is used to improve product selection.

 

About Cookies

A "cookie" is a small file sent by a website that is saved on your hard disk by your computer's browser.  The "cookies" hold information a site may need to enable certain features of the website, personalize your experience and gather website statistical data.  However, none of this information is associated with you as an individual.  It is measured anonymously and only in the aggregate.  "Cookies" do not capture your individual e-mail address or any private information about you.

It is recommended you accept "cookies" while shopping on the VirtuArte website so you will be able to use all our features that will make your shopping experience more enjoyable.  However, if you would like to browse without "cookies," you can configure your browser to reject all "cookies," or to notify you when a "cookie" is set.  Each browser is different so check the "Help" menu of your browser to learn how to change your "cookie" preferences.

 

Updating or Removing Personal Information

You can review, modify and/or remove personal information by clicking on the "My Account" link in the top navigational bar on VirtuArte.com.  You will have the opportunity to review and/or modify your delivery and billing information each time you make a purchase.

 

Third-Party Links

The VirtuArte website contains links to other sites.  However, VirtuArte is not responsible for the content, privacy policies or practices of these linked websites.  Please review the privacy policies of these websites before providing any personal information.  These links are provided solely for the information of our customers and visitors.

 

Security

Safeguarding Personal Information

VirtuArte has implemented a variety of security measures to maintain the safety of your personal information.  Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights.  When you place orders or access your personal information, you do so via the use of a secure server.  All information supplied by you is transmitted via the Secure Socket Layer (SSL) technology.

Your Password

Your password is your key to your personal information on VirtuArte.com.  This includes your account and order information.  Please keep this in a safe, secure place and do not share your password with others.  If you forget your password, VirtuArte can e-mail you a new password, which you will later need to change.  Simply click on the "My Account" link and then click on "forget password."

 

Consent

You acknowledge that this privacy and security policy is part of the terms of service and you agree that using this site signifies your agreement to VirtuArte's privacy and security policy.  VirtuArte reserves the right to change the terms of service, including privacy and security policy, at any time, without advance notice simply by posting changes on this page.  Any changes, updates or modifications will be effective immediately upon posting and s revision date will appear at the top of this page.

 

Contact Us

If you have any questions regarding our privacy and security policy, please contact us or sending an e-mail to info@virtuarte.com.

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